Welcome to Soul Brave Shop (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website www.soulbraveshop.com and all related services. By accessing or using our site, you agree to be bound by these terms.

1. Our Brand & Target Audience

Soul Brave Shop specializes in premium menswear for the discerning modern man who values quality, style, and confidence. Our collections cater to customers seeking elevated wardrobe essentials with a contemporary edge.

2. Website Use & Intellectual Property

2.1 License to Use

We grant you limited access to use our website for personal shopping purposes. All content, including designs, text, graphics, and logos are our exclusive property and protected by intellectual property laws.

2.2 Prohibited Activities

You agree not to:

  • Reproduce, duplicate, or resell our products or content without authorization
  • Use automated systems to extract data from our site
  • Misrepresent your identity or provide false information

3. Product Information

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. If a product differs substantially from its description, you may return it under our Returns Policy.

3.2 Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering & Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraudulent activity.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the total amount to your selected payment method upon order confirmation.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error is discovered after your order, we will notify you and either cancel the order or request additional payment.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

5.3 International Orders

We ship worldwide (excluding Asia and select remote areas). International customers are responsible for any customs duties, taxes, or import fees. These charges are not included in the product or shipping costs.

6. Returns & Exchanges

6.1 Eligibility

We accept returns/exchanges within 15 days of delivery if items are:

  • In original condition with all tags attached
  • In original packaging

6.2 Non-Returnable Items

  • Underwear & Nightwear (hygiene reasons)
  • Swimwear with removed hygiene liners
  • Personalized/custom-made products
  • Items showing wear or damage

6.3 Return Process

  1. Email [email protected] within 15 days of delivery
  2. Await approval (2 business days)
  3. Repackage items with all original materials
  4. Ship using trackable method (customer pays return shipping unless our error)

6.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return results from our error.

7. Customer Responsibilities

  • Provide accurate shipping and payment information
  • Inspect deliveries promptly and report issues within 15 days
  • Understand international customs regulations for your country
  • Use products as intended and according to care instructions

8. Liability Limitations

Soul Brave Shop is not liable for:

  • Delays caused by shipping carriers, customs, or events beyond our control
  • Minor variations in product color or texture
  • Consequential damages from product use

Our maximum liability is limited to the purchase price of the product in question.

9. Privacy & Data Protection

We handle personal data according to our Privacy Policy. By using our site, you consent to our collection and use of information as described therein.

10. Governing Law

These Terms are governed by Pennsylvania law. Any disputes shall be resolved in courts located in Philadelphia, PA.

11. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the revised Terms.

12. Contact Us

For questions about these Terms:

Soul Brave Shop
2475 Cityview Drive
Philadelphia, PA 19103
United States
Email: [email protected]